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PHUS-3001 /PHUS-3002

CAT TOWER, a must-have item!

Crafted with premium resin and a sleek black color for added elegance, it is securely reinforced with a double safety fixture using a lever handle mechanism. This product provides a safe and comfortable space where cats can relax and heal. It was designed especially for households where installing traditional, bulky, and heavy products in tight spaces has been challenging.

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  •  Delivery & Return

    Return & cancellation order policy

    Before your payment is done You can cancel your order whenever you want by contacting Customer Service Center. When the payment is already done, you have to contact to us to check the delivery process by email (princehanger@gmail.com) or phone 847.769.6693 because our delivery service team immediately embark their job in order to send the product to you as soon as possible, if the product is already sent, it will treated according to “The Exchange and Refund Policy” otherwise we can cancel your order and refund your payment.

     

    The Exchange and Refund Policy

    Even though we always double check the condition of every single product before we send, if there is a damage on the item, Princehanger.com will refund or exchange without any further payment.

    We will refund the payment except all the postage fee when the product has been returned to us with reason as you did not contact to courier after first delivery had been failed (card left) to you. Checking your post box and contact courier is your responsibility after we mark the post icon posted. If the product has been returned to us as a result that Information you provide is incorrect We will refund the payment except the entire postage fee and 15% Service fee which is for repacking the product again that might be damaged while delivery.

    After installation
    Please Don’t Install before you make sure the height and width, It never be refunded or exchanged after installation because the item might be able to be damaged or scratched.

     

     

    RETURNS POLICY DOA, damages in delivery or incorrectly delivered

    If you receive any product that is dead on delivery, damaged during the delivery or incorrectly delivered, please contact our Customer Service Center by e-mail or telephone and return the product with suitable packaging (preferably with its original packaging) to prevent damage in delivering the product back to us.

     

    We will also need you to provide the following details to enable us to efficiently deal with the situation:

    1.your name, best contact telephone number, address and most importantly, your email address;

    2. Invoice number and tracking number (it is appreciated if you could attach a copy of those with the return product);

    3.item number; and 4.reason for return (please let us know your concern(s))

    Upon receipt of the return product with your full details provided, we will supply you with a Return Authority (RA) Number by email.

    We will test and repair the product, or in some circumstances, we may need to refer the product to the manufacturer for testing.

    If the product is not DOA or damaged in delivery and in full working condition or any defect or damage was caused after you took delivery of the product, we will return the product to you. You will be invoiced the costs of testing the product and freight for the return of the product to you.

    If the product is incorrectly delivered, you must return the product (preferably unopened) with suitable packaging to prevent damage in delivery. We will arrange for the correct product to be delivered to you, or you may arrange a refund with our Customer Service Center

     

     

    Caution

    1. This hanger system is designed to stand and hold out with its poles pressed against the floor/carpet and the ceiling.

    Determine the place to install it where both the floor/carpet and the ceiling are robust enough to withstand the load and pressure from the poles.

    2. A thicker pole or bar can contain a thinner one within and, if held open end down, let the thinner one slip out and fall down to hurt the feet or damage the floor underneath. So hold it properly when carrying or handling.

    3. Before starting assembling, pull out the red check pin first that is placed below the one-touch button of the one-touch fastener.

    4. Set the fixture components – such as bar brackets or shelf brackets – more than10 cm away down the upper pole-cap.

    5. While the installation, Please keep out of the children.

    6. After installation, Do not hang on and step on the product parts such as Cross bar, pants hanger, shelf, curtain rail, L- shaped hanger, tow-pronged hanger and any other parts for the safety reason.

    7. After installation, Do not forcefully push and pull poles. It might be able to cause the collapse.

     

     

    Not of Merchantable Quality, Not Fit For Intended Purpose,

    or Not Matching the Description Provided

    If you receive any product that is not of merchantable quality, not fit for its intended purpose made known to us, or not matching the description provided, please contact our Customer Service Center by telephone or e-mail and return the product with suitable packaging (preferably with its original packaging) to prevent damage in delivering the product back to us.

    We will also need you to provide the following details to enable us efficiently deal with the situation:

    1.your name, best contact telephone number, address and most importantly, your email address;

    2. Invoice number and
    tracking number (it is appreciated if you could attach a copy of those with the return product);

    3.item serial number; and
    4.reason for return (please let us know your concern(s)) Upon receipt of the return product with your full details provided, we will supply you with a Return Authority (RA) Number by email. We will arrange for testing, repairing or replacement of the product, or you may arrange a refund with our Customer
    Service Center. WARRANTY

     

     

    Warranty

    • Warranty period of this product is 1 year from the date of purchasing. Please note that, with the breakdown or malfunction due to the following causes, you will have to pay for the maintenance expenses even during the warranty period: 1. failure to comply with the safety instructions of this manual. 2. careless handling or misuses by the users 3. natural calamities such as fire, flood, earthquake, etc.
    • We are happy to honor a replacement or refund should you receive a defective item from us. You must notify us within 14 days of receipt of goods for returns to be accepted. If returning package please consult us first to make arrangements, returns policy only applies to technical failure of equipment.
    • Goods that have been damaged, dropped or miss-used are not under warranty. If returning goods under warranty for replacement this wills only be done if all the original packaging & accessories are intact and not damaged.
    • All products sold are with warranty unless otherwise stated. If the product is found faulty after delivery, please contact us to arrange return of the product. Please provide us with the following details when you contact us:

     

    1.your name, best contact telephone number, address and most importantly, your email address;

    2.Invoice number and delivery note number (it is appreciated if you could attach a copy of those with the return product); 3.item number; and
    4.reason for return (please let us know your concern(s))

    Upon receiving the product, we will provide with you a Return Authority (RA) Number by email. We will arrange for testing, repairing, or replacement of the product, or you may arrange with our Customer Service Center for a refund.

    If after testing we find that the product is not faulty or damaged and any fault was caused by you, we will return the product to you and invoice you the processing fee and freight costs to return the product to you.

    Please note that during the testing process your data may be lost, or damaged, or destroyed. It is your responsibility to backup all of your data and programs before returning the product to us. We will not take any responsibility for any loss of data or installed programs.

     

    • All warrantees are voided if returned product is found in any way to be mishandled, mis-installed, modified, tampered, abused or physically damaged etc.

     
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  Estimated Delivery: Thu, Dec 12 – Mon, Dec 16  (Excl Sun)
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Advantages of Prince Hanger Cat Towers, recognized for over 45 years of expertise!

The shelf of Prince Hanger premium cat tower are made from eco-friendly ABS resin. ABS is a high-performance plastic known for its excellent durability and impact resistance.

Easily assembled and installed without the need for special tools or equipment.
The larger top and bottom mounting plates allow secure installation without drilling holes in the ceiling. Using the “Release mechanism tool”, you can effortlessly relocate and install it in a different space.

Cat tower Shelves + Velcro-Attached Carpet
100% Polypropylene Carpet Scratcher – No worries about dust, fur, or shedding fibers

  1. Made of polypropylene material, verified as eco-friendly and safe for use. Highly durable.
  2. No shedding of fur or dust, ensuring cleanliness.
  3. The carpet is firmly attached to the shelves with Velcro, ensuring no slipping.
  4. Avoid using detergents that may weaken the material’s properties. If soiled, lightly scrub with neutral detergent, then dry before using. (*Carpet can be purchased separately)

※ In the following cases, we recommend purchasing additional cat pole shelves.
If the spacing between the shelves is too wide: For older cats with weaker joints, heavier cats, or younger cats who may feel insecure jumping long distances, we recommend adding extra shelves for stability. If the ceiling height of the installation space is high: Add extra shelves to adjust the spacing between the shelves as needed.

Solve the drawbacks of traditional wooden cat poles and cat towers with Prince Hanger’s premium cat tower

Drawbacks of wooden cat poles and cat towers

  • Difficult to move and install due to their heavy weight.
  • Susceptible to cracking and warping over time due to the nature of wooden
    materials.
  • Dust may accumulate on the wood, potentially affecting the cat’s health.
  • Carpeting on wooden surfaces may lead to respiratory issues due to dust.

Product Detail

  • Easy to assemble and install without any special tools or equipment. (DIY product)
  • Made with a coated finish, it resists scratches and discoloration, allowing for long-term use.

Cat Pole Shelf

  • The cat pole shelf measures 19.7 inches x 12.6 inches x 1 inch and includes a
    carpet to prevent slipping.
  • The carpet is attached with Velcro, making it easy to attach and remove from the shelf. (*Carpet cleaning caution: Do not use detergent. If it gets soiled, gently wipe or rinse with water, then dry before use.)

Kkonim – 11.02lb / Kkami – 18.74lb

The cat pole shelf can be installed in any direction with a full 360-degree rotation
and allows for height adjustment to any desired position.

Each shelf can hold up to 30 kg (about 66 lbs) without bending, providing a safe resting space for cats.
(Each shelf supports up to approximately 30 kg, with a maximum load capacity of 120 kg across four shelves.)

Lever touch locking device

  • Remove the safety pin on the slider button before installation. Pull the lever
    handle all the way out (the handle should be positioned at a 45-degree angle)
    and adjust the height of column to your desired level while push the slider button upward and hold.
  • The lever handle system provides a very secure height adjustment, making
    installation simple and easy.
  • The lever handle adjustment mechanism features a dual locking system for even greater stability and secure installation.

Larger Top and Bottom Fixing Plates

A rubber pad is attached to the top and bottom fixing plates for a secure fit, and a
spring is installed on the top fixing plate to ensure stability.

Top Fixing plate: 16 cm → approximately 6.3 inches
Botton Fixing plate: 25 cm → approximately 9.8 inches

Dimensions:

  • Installation Diameter: 80 cm (31.5 inches)
  • Height: 200–250 cm (78.7–98.4 inches)
  • Cat Pole Shelf: 50 cm x 30 cm x 2.5 cm (19.7 x 11.8 x 1 inches)
  • Carpet: 47 cm x 29 cm (18.5 x 11.4 inches)

Components:

  • Vertical Poles(Pre-assembled): One upper column (1.78in), one lower
    column (1.5in)
  • Upper Connecting Pole
  • Shelves: Two small (1.5 inch), two large (1.78in)
  • Lever Touch Release Tool: 1EA
  • Wrench: 1EA

Colors:

  • Black (Pole): Black resin coating with a matte finish
  • White (Pole): Matte finish with white resin coating, additional parts in white
  • Carpet: Ivory

Materials:

  • Steel Pipe, Composite Resin
  • Shelf: ABS, Carpet: Polypropylene BCF

Manufacturer / Origin: Prince Hanger / South Korea
Release Date: Oct 2024

Color

BLACK, WHITE

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Premium Cat Tower

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